Case Study / GCCs (Global Capability Centers)

Global Capability Center Setup and Operational Model Design

How Infinitas Advisory structured a GCC setup in Bangalore for a financial services group, reducing tech operational costs by 40%.

40%Operational cost savings
120 FTETalent pipeline hired in 90 days
99.2%Process SLA transition score
CLIENT BACKGROUND

Engagement Profile

Industry SectorCorporate & Investment Services
Geographic RegionUAE Hub to Bangalore, India
Organizational ScaleGlobal Financial Services Asset Manager
Project Duration22 Weeks Launch Playbook
01 / DIAGNOSTIC SCOPING

Rising onshore talent costs and scale bottlenecks

The asset manager faced high local engineering salaries and talent attrition. Setting up a dedicated offshore GCC was their chosen strategy, but they lacked a roadmap for entity registration, tax optimization, and talent acquisition.

Operational Challenge

Legacy Constraints & Friction

✕Unclear pricing structures for offshore software teams.
✕Delayed setup due to complex local regulatory requirements.
✕High risk of operational disruption during process transfers.
The Infinitas Response

Accelerated Execution Model

✓Optimized legal entity structure minimizing tax exposure on intercompany transfers.
✓Structured hiring roadmap targeting top engineering talent.
✓Detailed capability transfer model ensuring zero disruption to live financial systems.
02 / DELIVERY TIMELINE

Structured Execution Process

Our rigorous, milestone-driven advisory roadmap from immediate diagnostics to complete capability transfers.

INITIATION01

Location Evaluation

Analyzed local tax incentives, real estate costs, and tech talent pools.

Phase Strategy→
EXECUTION02

Entity Setup & Legal

Established corporate entities and aligned transfer pricing structures.

Phase Strategy→
GOVERNANCE03

Hiring & Training

Built recruitment pipelines and structured onboarding frameworks.

Phase Strategy→
INTEGRATION04

Transition & Run

Migrated development and operations tasks using a dual-run process.

Phase Strategy→
03 / CAPABILITIES APPLIED

Integrated Execution Capabilities

Advisory disciplines applied simultaneously to deliver maximum velocity, compliance assurance, and capability transition.

1
PRACTICE COMPONENT

GCC Architecture

Designing scalable operating frameworks for offshore engineering hubs.

ENTERPRISEGCC READY
Explore Framework →
2
PRACTICE COMPONENT

Process Migration

Transitioning complex business processes without service interruption.

ENTERPRISEGCC READY
Explore Framework →
3
PRACTICE COMPONENT

Entity Structuring

Allying corporate configurations with local tax laws.

ENTERPRISEGCC READY
Explore Framework →
4
PRACTICE COMPONENT

Talent Acquisition Strategy

Designing compensation plans and recruiting pipelines to hire top talent.

ENTERPRISEGCC READY
Explore Framework →
04 / VALUE REALIZATION

Legacy Operations vs. Infinitas Managed State

Comparative performance mapping showing direct operational efficiencies achieved across key parameters.

OPERATIONAL MATRICES

Transformative Operational Aspect Mapping

Operational AspectLegacy ConfigurationInfinitas Managed State
Operational CostHigh onshore engineering salaries40% reduction through offshore talent
Talent Sourcing Speed3-6 months to fill critical technical roles90 days from sourcing to hire
Process ContinuityFrequent handoff errors during transferParallel run execution matching SLAs
Governance ControlOutsourced vendor dependency risk100% owned global capability center

FAQ

Frequently Asked Questions

Targeted project delivery insights for program sponsors, executive teams, and compliance auditors.

Why was Bangalore selected over other offshore hubs?+

It offered the highest concentration of specialized financial software engineers and established infrastructure for financial institutions.

How did you manage security during process transfer?+

We implemented security controls, including virtual desktop structures, to match onshore compliance levels.

What transfer pricing model was used?+

We designed a cost-plus model in alignment with international transfer pricing guidelines.

Free Assessment

Get a Free PMO Health Check Assessment

Evaluate your current project management office maturity. Our advisors will analyze your response and provide a customized executive report mapping critical delivery bottlenecks, risks, and optimization opportunities.

Maturity Gap Analysis

Pinpoint structural bottlenecks holding back major programs.

Tailored Action Plan

Immediate steps to align project health with leading governance models.

Requires a valid corporate email for report generation.

Ready To Move

Accelerate Your GCCs (Global Capability Centers) Objectives

We partner with leadership teams to design practical execution blueprints and guide teams through operational delivery.