Privacy Policy

1. Who We Are

Infinitas Advisory (incorporated at RAZEZ, UAE) is the data controller responsible for your personal information. We provide advisory, consulting, project management, event management, digital transformation, and healthcare consulting services to organizations globally.

For any privacy-related queries, you may contact our designated privacy contact at info@infinitasadvisory.com.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact and inquiry data: Name, job title, organization name, email address, phone number, and the content of your message when you submit an inquiry, contact form, or request a consultation.
• Engagement data: Information you share during advisory engagements, project onboarding, event planning, or service delivery — including business context, organizational details, and program requirements.
• Employment applications: CV, professional background, references, and other information you provide when expressing interest in career opportunities.
• Communications: Emails, call notes, and correspondence records related to existing or prospective client relationships.

2.2 Information Collected Automatically

• Usage data: Pages visited, time on site, referral source, browser type, device type, operating system, and IP address.
• Cookie data: Functional, analytical, and preference cookies as described in our Cookie Policy.

2.3 Information from Third Parties

• Professional profile data from LinkedIn or similar networks when you engage with us through those platforms.
• Referral information from existing clients or business partners.

3. How We Use Your Information

We use personal information for the following purposes:

• Service delivery: To provide, manage, and deliver advisory, project management, event management, digital transformation, and healthcare consulting services.
• Client communication: To respond to inquiries, schedule consultations, send engagement updates, and maintain the client relationship.
• Business operations: To manage contracts, invoicing, procurement, and internal reporting related to client engagements.
• Marketing and outreach: To send relevant thought leadership, service updates, or event invitations where you have consented or where we have a legitimate interest in doing so. You may opt out at any time.
• Website improvement: To analyse how visitors use our website and improve site performance, content, and user experience.
• Legal compliance: To meet regulatory, contractual, or legal obligations applicable to our business operations in the UAE and internationally.
• Recruitment: To evaluate candidacy for advisory and consulting roles within Infinitas Advisory.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on the following:

• Contract performance: Processing necessary to deliver services under an advisory or consulting agreement.
• Legitimate interests: Business development, client relationship management, and website analytics — where our interests are not overridden by your rights.
• Consent: Where you have expressly opted in to marketing communications or non-essential cookie use.
• Legal obligation: Where processing is required to comply with applicable law, regulation, or court order.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: Trusted third-party vendors who support our operations — including cloud infrastructure providers, CRM platforms, email services, and analytics tools — who are contractually bound to process data only on our behalf and in accordance with this policy.
• Professional advisors: Legal counsel, accountants, and insurers in connection with our business operations.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction.
• Legal requirements: Where disclosure is required by law, court order, regulatory authority, or to protect the rights, safety, or property of Infinitas Advisory or others.

6. International Transfers

Infinitas Advisory operates from the UAE and may transfer personal data to service providers or partners located in other countries. Where such transfers occur, we implement appropriate safeguards — including contractual clauses and data processing agreements — to ensure your information receives equivalent protection.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected — including legal, accounting, and reporting requirements. Typical retention periods are as follows:

• Client engagement data: Retained for the duration of the engagement plus seven (7) years in line with standard commercial record-keeping requirements.
• Prospective client inquiries: Retained for up to two (2) years if no engagement is initiated.
• Marketing consent records: Retained until you withdraw consent or three (3) years of inactivity, whichever is earlier.
• Website analytics data: Retained in aggregated or anonymized form for up to twenty-six (26) months.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete personal information.
• Erasure: Request deletion of your personal data where there is no lawful basis for continued processing.
• Restriction: Request that we limit the processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Objection: Object to processing based on legitimate interests, including direct marketing.
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@infinitasadvisory.com. We will respond within thirty (30) days. We may need to verify your identity before processing your request.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These include encrypted data transmission, access controls, and regular security reviews.

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. For full details of the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites and platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

12. Children's Privacy

Our website and services are directed at business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will post the revised policy on this page with an updated effective date. Where changes are material, we will take reasonable steps to notify affected individuals.

Continued use of our website or services after any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: