Case Study / Programme Management
Enterprise PMO Setup and Program Oversight
How Infinitas Advisory established an Enterprise PMO for a major telecom operator to recover a delayed billing system migration program.
Engagement Profile
Delayed system migration and governance drift
A major billing system migration program was running 6 months behind schedule. Poor vendor coordination and shifting project scopes led to project drift and rising operational risks.
Legacy Constraints & Friction
Accelerated Execution Model
Structured Execution Process
Our rigorous, milestone-driven advisory roadmap from immediate diagnostics to complete capability transfers.
Immediate Recovery Audit
Audited all active projects to identify the real reasons for migration delays.
PMO Governance Design
Created a PMO charter defining progress milestones and meeting cadences.
Dependency Logging
Implemented database tracking to identify critical paths between vendor teams.
Transformation Transfer
Transitioned PMO operations to the client's internal team once the billing platform went live.
Integrated Execution Capabilities
Advisory disciplines applied simultaneously to deliver maximum velocity, compliance assurance, and capability transition.
Project Turnaround Plans
Rapidly auditing and stabilizing delayed, high-priority programs.
Vendor Coordination
Managing delivery partners to ensure adherence to SLA timelines.
Executive Dashboards
Summarizing complex project data into actionable business updates.
Agile PMO Management
Deploying iterative governance loops to speed up project execution.
Legacy Operations vs. Infinitas Managed State
Comparative performance mapping showing direct operational efficiencies achieved across key parameters.
Transformative Operational Aspect Mapping
| Operational Aspect | Legacy Configuration | Infinitas Managed State |
|---|---|---|
| Project Governance | Manual spreadsheets and endless alignment syncs | Centralized database tracking with real-time health |
| Reporting Visibility | Optimistic updates hiding real delays | Objective tracking based on code delivery metrics |
| Risk Escalation | Addressed during monthly board reviews | Daily war-room resolution of blocker tasks |
| Vendor Execution | Unmonitored delays without penalties | Continuous tracking against SLA milestones |
FAQ
Frequently Asked Questions
Targeted project delivery insights for program sponsors, executive teams, and compliance auditors.
How did you manage relationships with existing vendors?+
We established objective milestone tracking, aligning payments directly to validated system delivery checkpoints.
What tools were used to track project status?+
We integrated their existing tracking tools with a custom visualization dashboard, showing actual code status.
How long did it take to stabilize the project?+
We resolved the primary critical path bottlenecks within 30 days of setting up the PMO.
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